EUclaim is bankrupt — what does that mean for your claim?

What happened

On 24 August 2026 the Gelderland court (sitting in Arnhem) declared EUclaim bankrupt, following an earlier suspension of payments. Founded in 2007, EUclaim helped many travellers obtain compensation for delayed and cancelled flights.

Dutch media report that airlines now point passengers to their right to compensation more actively themselves, leaving less room for intermediaries. The court-appointed administrator is exploring a relaunch; according to Dutch broadcaster NOS, eight interested parties have come forward. Whether and in what form that happens is not yet known.

Your right to compensation does not lapse

First things first: your right to compensation under Regulation (EC) No 261/2004 exists against the airline, not against EUclaim. A claim agency is an intermediary that collects that right for you. If the agency goes bankrupt, your right does not disappear with it.

What does change is the practical route: who handles your claim from here, and where is any money the airline may already have paid? That depends on how far your claim had progressed and on what exactly you agreed with EUclaim.

Had the airline already paid EUclaim?

If the airline already paid your compensation to EUclaim but the money never reached you, that amount most likely falls into the bankruptcy estate. You then become an unsecured creditor: you can file your claim with the administrator, who determines at the end of the proceedings whether and how much is paid out.

You can find the administrator's details in the Dutch Central Insolvency Register at insolventies.rechtspraak.nl (search for EUclaim). File your claim in writing, with evidence: your agreement with EUclaim, correspondence about your claim and — if you have it — confirmation that the airline paid. To be honest: how much unsecured creditors eventually recover differs per bankruptcy and cannot be predicted now.

Not paid yet? Check what you signed

If your claim had not been paid out yet, the key question is what kind of agreement you had with EUclaim. Dig up your confirmation email or the terms; it is usually one of these two forms:

• Mandate (power of attorney): EUclaim acted on your behalf, but the claim remained yours. You can revoke the mandate (an email to the administrator suffices) and then continue yourself or through another service.
• Assignment (cession): you transferred the claim to EUclaim. It then formally sits with the estate until the administrator transfers it back. Ask the administrator in writing for a re-assignment, or for confirmation that you are free to pursue the claim yourself.

Did you claim through the Consumentenbond?

The flight-claim service of the Dutch consumers' association Consumentenbond ran on EUclaim. That service is closed to new claims; according to the Consumentenbond, pending claims are being handled for now.

If you have a claim there, follow the Consumentenbond's own updates and keep all correspondence. If your claim stalls, the same steps apply as above: what did you sign, and has the airline already paid?

Filing a new claim — including for older flights

Want to start a new claim, or pick up one that was left hanging at EUclaim? You can: directly with the airline or through another service. Flights from a while back can still be claimable — just do not wait unnecessarily, because limitation periods differ per country and evidence does not improve with age.

Here is how it works with us: run the free check with your flight number and date, and within 2 minutes you see whether your flight looks claimable. We work no cure no pay — only when compensation is actually paid out do we charge 30% including VAT — and we test any weather excuse from the airline against the official METAR observations of both airports.